![]() ![]() This was NOT what I had asked for and I was even more annoyed as I was left without email tracking for my business and out of pocket while I waited for the refund. When I emailed them to say I was irritated by this and that they should send reminders/invoices I received a response saying they had cancelled my subscription and refunded me in full. Then I had to contact them when after my year's subscription expired they took payment from my card without an email reminder they were about to do so - and I never even received a receipt via email, so had no idea I had been charged until I checked my bank account. My initial issues were with the sidebar not refreshing and they were unable to advise how to fix this - their advice didn't work. I've had to contact them three times over the course of my year long subscription and every time they took a long time to respond. ![]() Very poor customer service and a glitchy product - but great when it works!ĬontactMonkey customer support offer a very poor service.
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